Order Information
Wedding Favor Store
Her Wedding Favors offers you industry leading top quality wedding party favors, bridal shower favors and wedding accessories. Take a look at what our valued customers are saying about our wedding products and customer service.
Customer Testimonials
Images on display at Her Wedding Favors are genuine photos of the exact
merchandise you can expect to receive when you place your order with us.
Please Note: Although we normally ship your order within 1 to 3 business days, up to 5 to 7 business days for personalized favors and 2 to 4 weeks for International Orders, we strongly suggest you place
your order several weeks before your scheduled event. This will ensure that your
order will be in your possession and you have had enough time to review your
products well before your special occasion date.
Orders
For the quickest possible service, please place your orders via the internet on
our website Her Wedding Favors. We have designed a secured yahoo shopping cart that
is very easy to understand and is the fastest most reliable way to get your
order out to you quickly and correctly.
Shipping
Her Wedding Favors Ships all packages by either UPS, FedEx or USPS. Most non personalized orders are shipped within 1 to 3 business days. Personalized Favors may take up to 5 to 7 business days before shipment and International Orders take 2 to 4 weeks.
When your order does ship we will email you a tracking number so you are able to determine the exact day your package will arrive.
Guaranteed Delivery
- Her Wedding Favors will ship to all UPS destination
address locations that is serviced by UPS and permitted by our wedding favor
manufacturers.
We ship to all United States locations including Alaska, Hawaii and Puerto Rico and most international locations.
In most cases all order shipping method is by UPS Ground. In areas where Ground
Shipment is not possible, additional shipping charges will apply.
Please Note: For outside the United States, orders and delivery charges will
vary based on your location and type of delivery shipment necessary.
Important: Deliveries outside the USA are subject to duty taxes, customs charges and
additional shipping fees beyond our control. Her Wedding Favors is not
responsible for these additional charges that must be paid upon delivery of your package.
If you are placing an order outside the United States we strongly suggest you
contact your local town or province as to what additional charges may apply when
your order is delivered.
International Shipping (Outside of the USA)
HerWeddingFavors.com has partnered with a trusted third-party company, iShopUSA to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred into an iShopUSA cart. You may pay with international credit cards, PayPal and bank wire transfers. iShopUSA will process your payment and guarantee
delivery. Once your order is completed, all inquiries should be directed to iShopUSA Customer Service Department.
Screened and Personalized Print Glassware
Due to the restraints of the Internet, most exact color matches are not possible
but we will do our very best to make sure your color selection is appropriate.
If no matching color can be found, consider coordinating colors.
Please note: All orders for personalized merchandise MUST be placed via the
internet using our order form located on our site
HerWeddingFavors.com. We
cannot accept personalization information on the telephone. Standard delivery is
5 to 7 business days on all personalized or decorated merchandise, but this
usually varies depending on the time of the season, so be conscious of holiday
shipping and order early.
Damages
Although we try to pack each item carefully for shipping, some occasional damage
is possible. We will issue credit or send you replacements, please allow enough
time before your event date to receive the replacements via UPS Ground service.
All damage or shortage claims must be made within 3 days of receiving the
merchandise. NO CLAIMS WILL BE ACCEPTED AFTER 3 DAYS.
Returns
You can return an order with the exception of personalized or edible items for
any reason. No returns on partial orders will be accepted. If you need to return something, please email us at info@herweddingfavors.com within one week (7 days) of receiving your order for
authorization on a return. Her Wedding Favors will only accept authorized
returns within one week (7 days) as long as the items are in its original
packaging and have not been used.
Delivery Schedule
Most non personalized orders usually shipped within 1 to 3 business days, 5 to 7 business
days for personalized items and 2 to 4 weeks for International Orders. Depending on the time of season (peak season) or
type of order (personalized items) delivery shipping schedule may vary.
Payment Method
We accept Visa, MasterCard credit card payments, and Paypal via the internet.
For other payment considerations and/or manual orders please call or contact us
at:
Her Wedding Favors
123 Farmington Avenue
Suite 319
Bristol, Connecticut 06010
Email: info@herweddingfavors.com
Call Us Toll Free: 1-800-990-3499
Sales Tax - There is
no sales tax charge except for the state of Connecticut. Our office headquarter for Her Wedding Favors is located in Bristol Connecticut, therefore customers who place orders from this state are subject to a Connecticut sales tax.
Thank You! We are confident you will find your online shopping experience with Her
Wedding Favors to be a pleasurable one.